Privacy policy

This privacy policy sets out how Tranquillity Medi Clinic uses and protects any information that you provide when you use this website. Tranquillity Medi Spa is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. Check this page regularly to ensure that you are happy with any changes.

What we collect - we may collect the following information:

  • your name
  • contact information including email address, address, phone number
  • demographic information such as preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather - we require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

 

Internal record keeping

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address, contact number.

We may use the information to improve our products and services

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests

 

Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

 

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.